Terms of Service

These terms apply when you buy from Propulsa through www.propulsa.co.za. Please read them with our Refund Policy, Shipping Policy and Privacy Policy, which form part of them.

Who we are

Propulsa is a company registered in South Africa, registration number 2025/407937/07. You can reach us at [email protected] or on +27 72 592 1591.

Your order

Placing an order is an offer to buy. The contract between us is made when we send the order confirmation email. If we cannot make or deliver a piece, we will tell you and refund you in full for it.

Made to order

Every piece is printed and finished after you order it. Colours on screen can differ slightly from the finished piece because screens and print render colour differently. Sizes, fabrics and materials are listed on each product page.

Prices and payment

Prices are in US dollars and are the prices shown at checkout. Shipping is added at checkout. Import duty and local tax are not included or collected by us; where a country charges them, the carrier collects them on delivery and they are payable by the recipient. Payment is taken by our payment provider through Shopify's secure checkout, and we never see your card details.

Delivery

Delivery times, costs and the countries we ship to are set out in our Shipping Policy. We do not currently ship to the United Kingdom. Risk in a piece passes to you when it is delivered.

Cancellations, returns and faults

You may cancel an order within thirty minutes of placing it. After that it is in production. If a piece arrives damaged, faulty or not what you ordered, tell us within fourteen days of delivery and we will replace it or refund you. Our Refund Policy has the details.

Your legal rights

Nothing in these terms takes away any right you have under the consumer law that applies to you, including the Consumer Protection Act and the Electronic Communications and Transactions Act in South Africa. Where these terms and that law differ, the law applies.

Our designs

The artwork, photographs and text on this website belong to Propulsa or are used with permission. You may not copy or reuse them for commercial purposes without our written permission.

Liability

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We do not exclude or limit our liability where the law does not allow it.

Changes to these terms

We may update these terms from time to time. The version in force when you place an order applies to that order.

Governing law

These terms are governed by the law of the Republic of South Africa.

Contact

Propulsa — [email protected]