Policies
Shipping Policy
Making your order
Every piece is printed and finished after you order it. Most leave the workshop within one to two working days. Weekends and public holidays are not counted as production days.
An order containing pieces from more than one collection ships complete rather than in parts, unless you ask otherwise.
Delivery
All orders are tracked. Most arrive three to five days after dispatch; remote addresses can take a few days longer.
Shipping is calculated at checkout. It varies by destination and by the piece, so the exact amount is shown in full before you pay. There is no flat rate and no order value that makes shipping free.
We do not currently ship to the United Kingdom.
Import duty and local tax
Import duty and local tax are not collected at checkout. Where a shipment attracts them, they are charged on delivery and are payable by the recipient.
What you pay us is the price shown plus shipping. Any charge beyond that is levied by the destination country and collected by the carrier, and the amount is set by that country rather than by us. Whether anything is due depends on where the order is going and what it is worth; many shipments attract nothing at all.
Contact
Propulsa — [email protected]